Privacy Policy
Last updated: December 2025
The Creative Canvas (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us.
1. Information We Collect
We may collect and process the following information:
Your name
Email address
Phone number
Any information you provide when contacting us, making an enquiry, or booking an event
Payment details (if applicable – usually processed securely by a third-party provider)
We only collect personal information that is necessary to provide our services.
2. How We Use Your Information
We use your personal information to:
Respond to enquiries and messages
Manage bookings and private events
Provide information about our workshops and services
Communicate important updates relating to your booking
Improve our website and services
We will never sell or rent your personal data to third parties
3. Legal Basis for Processing Data
Under UK GDPR, we process your data because:
You have given consent
It is necessary to fulfil a booking or respond to an enquiry
It is required for legitimate business interests
4. How We Store Your Data
Your data is stored securely and only accessed by those who need it to carry out business activities. We take appropriate measures to protect your information from unauthorised access, loss, or misuse.
We only keep your personal data for as long as necessary.
5. Sharing Your Information
We do not share, sell, or rent your personal data with third parties. Your information is only accessed by The Creative Canvas and is used solely for business purposes.
Payments are processed securely by a third-party provider, and we do not store payment details.
6. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can choose to disable cookies through your browser settings.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
8. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
The Creative Canvas
Email: info@thecreativecanvas.co.uk
Website: www.thecreativecanvas.co.uk
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.